I checked in times in the past for flight 1329 from Phoenix to JFK. I am booked in Firstclass. I entered the Priority spot to find no line and two agents standing at respective counters without “Placement Closed” indicators anyplace.
We landed by the due date and had been very pleased that the experience was easy and pain-free. Once we created it to baggage assert, the carousal stopped and about 1/two of your passengers obtained their bags. There were so many of us watching for our baggage. A number of of us went towards the AA to explain that they needed to do some thing.
My spouse And that i would like to praise our flight attendant whose title was Rhonda. It's been many years since we are addressed so royally by a flight attendant. Nowadays, most flight attendants “do their occupation’, but putting forth no added exertion. Rhonda radiated along with her like for her job and her delight in American Airlines. I assume she is among your senior flight attendants, Incidentally she introduced herself. We would like so that you can contact Rhonda and praise her for becoming these an extremely remarkable personnel and Excellent flight attendant.
I wished to let you already know of An impressive younger woman you have working for yourself at Dallas-Ft. Really worth airport. Her name is Nyanina Kong, and she goes because of the title of Nina.
I had been delayed on Monday feb 15th twice before remaining cancelled and bumped to Tuesday. Although I had been pissed off I understood. Then at 10:30pm I obtain a textual content declaring my Tuesday flight was cancelled right up until Wednesday.
Flight outside of Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The very first flight remaining forty five minutes late earning us overlook our connecting flight to Harrisburg, Pa. Explained to the subsequent flight will be at midnight so we hold out right up until then (I am with my disabled eighty four 12 months old mom) At midnight we've been explained to the flight was cancelled, there were no hotels out there and the next flight was twelve the next day.
I just wanted to claim that my encounter with this flight and American Airlines workforce was the worst I've at any time had having an airline. The trip to LAX from TPA was Okay besides flight attendants don’t smile or act like they like their Work any longer. The return flight was a nightmare. It began after we received an e mail the early morning of our flight stating that we necessary to change our seats that were Formerly chosen. We did just that & checked in on the net. Once we bought to your airport our boarding passes however experienced the outdated seats which we had to alter within the luggage sign in counter (again staff weren't helpful in any respect).
PS I'd her on the return flight and it was evenm greater she lives while in the Phillie region And that i lived in exactly the same place for couple a long time so we experienced a conversation about that .
I was on AA flight 487 yesterday going from San Diego to Charlotte. I just would like to sites praise a flight attendant that went outside of the day-to-day routines of her career. She was so well mannered & welcoming and willing to share her activities together with make me truly feel much more comfortable.
Just producing to Enable you already know inspite of the difficulty in attending to my vacation spot on March two, 2016, and the disappointment I had Together with the scheduling from you, I was very happy with the employees at Charlotte, North Carolina. All that I arrived in contact with have been most helpful and sort.
This is often in regards to flight 580 from charolet to Miami yesterday early morning, Once i 1st bought to my seat I felt it absolutely was just a mess. There was soda spilled from the chair and arm rest. There was trash from the final flight in the back of the seat ahead of me. When I asked to acquire it cleaned up I had been supplied no reaction and I had been still left to sit down in the sticky seat for almost 3 hrs! This was the worst in aircraft encounter I've ever acquired undoubtedly.
On seven/19/2013 I flew via American airlines from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Worthy of airport. I had the worst working experience I have at any time had Together with the American Airlines Reps there and Once i called purchaser service they were being no help possibly. 1st, just one of your respective Associates despatched us to the incorrect gate; I had to request a consultant where by our flight could well be departing from because a gate amount was not on my boarding move. We went to your gate instructed and ended up despatched to the incorrect gate, due to the fact we were being at the incorrect gate we did not listen to our departing flight info causing us to miss out on our flight. We went into the counter requesting a status of our flight because we had listened to very little, one particular AA attendant at the station wasn't prepared to search just about anything up since she was typing or doing another thing. I defined to her that it was critical for the reason that we could overlook our flight. She didn’t care. Though there was an extended line of men and women ready to talk to the sole AA rep out there. I waited in line for as long as I could, I then saw an AA consultant going for walks by and I ended her for help, she mentioned there was nothing she could do and sent us to another AA desk. We went to that desk and we were being told our airplane was correct there outside getting ready to acquire off and that they might not let us around the plane since when they called the AA Associates to the airplane and check with them to watch for us it makes Everyone mad?
The final two instances I've flown on American Airways from BWI to MIA my precheck clearance hasn't demonstrated on my ticket. After i have spoken to customer service I am dismissed with “It is just a glitch”.
I would like an address to mail a letter to American Airlines Consumer Service, and I hope you will reply using this tackle.